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 Change Request Ticket Summary (last 14 days)

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Ticket ID.         Summary  Date  Severity Status          
CR00005620        OS Patch Update  01/07/2003        3 Pending         
CR00008263        Web Server Configuration  01/15/2003        3 Approved      

 Trouble Ticket Summary (last 14 days)

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Ticket ID.        Summary  Date  Severity Status          
TT00001026       SSH Failure On atlded001  01/02/2003        2 Resolved       
TT00003528       SNMP Traffic Blocked  01/15/2003        1 Assigned       

 Customer Care

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  • Portal "How To Guide" - Logging On; How to read reports, add/delete users; etc
  • Portal FAQs - technical and general
  • Customer Care contact information - Technical issues, Billing Issues, etc

  •  Sprint News

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  • RadioShack sells 10 millionth Sprint phone
  • Physicians Get Remote Access to Patient Info
  • Sprint and AirPrime Announce Wireless PC Card for Mobile Internet Users
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  •  User Info

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    Welcome back, E. Smith!

    Your last login was 27-Jan-03 at 10:05 AM EST


     Managed Device Monitoring Summary

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    3 of 4 devices operational from 13-Jan-03 11:30 AM to 13-Jan-03 11:35 AM


    More details...


     Collocation Device Monitoring Summary

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    3 of 4 devices operational from 13-Jan-03 11:30 AM to 13-Jan-03 11:35 AM


    More details...


     Web Site Monitoring Summary

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    3 of 3 monitored web sites operational


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